NeuroWean Terms of Use
Publisher:
Zitrine Kern Applications
Version
1.0
Effective date:
December,01.2026
Publisher:
Zitrine Kern Applications
Business address:
Innov8 Suman Business Park,
1st Floor, Office No. 101,
Kalyani Nagar,
First Pune City,
Pune – 411014,
Maharashtra, India.
Contact:
IMPORTANT NOTICE
These Terms of Use govern your access to and use of NeuroWean. Please read them carefully before using the App. By accessing or using NeuroWean, you acknowledge that you have read, understood and agreed to these Terms.
1. ABOUT THESE TERMS
These Terms of Use (“Terms”) govern your access to and use of the NeuroWean mobile application and its features, content and related services (“NeuroWean” or the “App”).
In these Terms, “we”, “us” and “our” mean Zitrine Kern Applications, a proprietorship operated by Roxy Philip (“Publisher”). “You” and “your” mean the individual using the App.
By accessing or using NeuroWean, and where the App presents an acceptance step by selecting “I agree”, you agree to these Terms. If you do not agree, do not use the App.
The version of the Terms and the effective date stated above identify this document. Where the App records your acceptance, the record of your acceptance and its date and time are separate from the document's effective date.
Please read these Terms together with the NeuroWean Privacy Policy and NeuroWean Health Disclaimer.
2. ABOUT NEUROWEAN
NeuroWean is a self-help and behavioural-support application intended to support adults who want to understand and change their smoking habits, including reducing or stopping smoking.
Depending on the version, platform and region, the App may allow you to record smoking events, urges and cravings; set or review goals; view behavioural patterns, progress, recovery indicators and summaries; and receive app-generated prompts, recommendations and suggested actions.
Features may change, be updated, be temporarily unavailable or differ between platforms and regions. We will describe paid features and material purchase conditions in the App or in the relevant application marketplace before a purchase is completed.
NeuroWean is not a medical service, healthcare provider or emergency service. It does not provide medical diagnosis, treatment or personalised clinical care, and it does not replace advice from a qualified healthcare professional.
Scores, stages, risk indicators, trends, forecasts, recommendations and other outputs generated by the App are informational estimates based on information available to the App. They are not clinical assessments or medical measurements and do not guarantee that you will reduce or stop smoking or achieve any particular health outcome. You remain responsible for decisions about your health and should seek advice from a qualified healthcare professional where appropriate.
Please read the NeuroWean Health Disclaimer for further information.
3. AGE AND ELIGIBILITY
NeuroWean is intended exclusively for adults aged 18 and older. The App's smoking-related behavioural-support and behaviour-change features are designed for an adult audience.
The App is not designed, marketed or intended for individuals under 18. Individuals under 18 are not authorised to access or use NeuroWean or to purchase its paid features or subscriptions. Parental or guardian permission does not create an exception to this age requirement.
We recognise that some people begin smoking during their teenage years and may seek information or support. This recognition does not mean that NeuroWean is available or intended for use by minors. Anyone under 18 who is concerned about smoking is encouraged to seek support from a trusted adult or qualified healthcare professional.
Access is also subject to applicable law, regional availability restrictions and the age-related requirements of the application marketplace through which the App is distributed.
4. NO USER ACCOUNT
NeuroWean does not require you to create a user account to use the App. References in these Terms to your use of the App do not imply that an account, username or password is provided.
Some purchases or subscription entitlements may be associated with your account with the relevant application marketplace. Those marketplace accounts are governed by the marketplace provider's own terms and policies.
Please consult the Privacy Policy for details about information the App or its supporting services may process and how that information is handled.
5. YOUR USE OF THE APP
You agree to use NeuroWean only for lawful purposes and in accordance with these Terms and applicable laws.
You must not:
- use the App in connection with unlawful activity;
- attempt to interfere with, disrupt, damage or compromise the App or its supporting systems;
- attempt to gain unauthorised access to any systems, data or services connected with the App;
- introduce malicious code or use the App to transmit harmful material;
- copy, modify, distribute, sell, lease or commercially exploit the App except where permitted by applicable law or authorised by us;
- reverse engineer, decompile or disassemble the App except to the extent that applicable law expressly permits this restriction to be waived; or
- misuse the App in a way that could impair its operation or infringe another person's rights.
You are responsible for the information you choose to enter. Incomplete, inaccurate or inconsistent entries may affect the accuracy or usefulness of the App's calculations, summaries, recommendations and other outputs.
6. APP CONTENT AND INTELLECTUAL PROPERTY
The App, including its software, design, text, graphics, branding, interfaces and other materials, is owned by or licensed to the Publisher and is protected by applicable intellectual property laws.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable right to install and use the App for your own lawful, non-commercial purposes on a device that you own or control, in accordance with the applicable application marketplace rules.
No ownership rights in the App or its content are transferred to you. All rights not expressly granted are reserved by the Publisher or the relevant rights holder.
You must not use the NeuroWean name, logo or other branding in a way that suggests endorsement, affiliation or permission without our prior written authorisation.
7. PURCHASES, SUBSCRIPTIONS AND PAYMENTS
7.1 Purchases through application marketplaces
NeuroWean may offer paid features, subscriptions or other in-app purchases. Purchases are initiated within the App and processed through the applicable third-party application marketplace or its authorised payment provider.
Depending on your device, region and distribution channel, the relevant marketplace may include Google Play, the Apple App Store, Huawei AppGallery or another authorised application marketplace. In territories such as China, the relevant marketplace may differ. The marketplace presented for your device and region will govern the transaction.
The marketplace or its payment provider handles payment credentials, payment authorisation, billing and transaction processing under its own terms and policies. We do not directly collect or process your marketplace payment-card or payment-account credentials through the App.
The price, currency, subscription duration, included features, renewal terms and other material purchase details will be presented in the App or by the relevant marketplace before you confirm the purchase. Please review those details carefully before completing a transaction.
7.2 Age requirement for purchases
Purchases of NeuroWean paid features and subscriptions are strictly for individuals aged 18 and older. Individuals under 18 must not purchase, subscribe to or attempt to obtain paid NeuroWean features. Parental or guardian permission does not create an exception to this requirement.
A purchase is also subject to the age, account, payment and purchasing rules of the relevant marketplace and applicable law. If a marketplace or applicable law does not permit a transaction, the transaction must not be completed.
7.3 Subscriptions, renewal and cancellation
If a purchase is a subscription, its price, billing period, renewal frequency and any trial or introductory offer will be shown in the App or by the relevant marketplace before purchase.
Unless the purchase information states otherwise, a subscription may renew automatically in accordance with the marketplace's terms until it is cancelled. You are responsible for reviewing the renewal details and managing or cancelling the subscription through the marketplace from which you purchased it.
Uninstalling the App, deleting App data or ceasing to use NeuroWean does not necessarily cancel a subscription. To avoid a further renewal charge, follow the cancellation instructions and timing requirements of the relevant marketplace.
The marketplace's billing, payment-method, renewal and cancellation procedures apply to transactions it processes.
7.4 Refunds and billing enquiries
For a purchase processed by an application marketplace, refund requests, billing corrections and payment disputes should generally be submitted through that marketplace or its authorized payment provider, subject to the marketplace's procedures and applicable law.
Refund eligibility is determined under the applicable marketplace rules and applicable law. Nothing in these Terms removes or restricts a refund right or other consumer right that cannot lawfully be excluded or restricted.
If you have paid successfully but a NeuroWean feature or subscription entitlement does not appear to be available, you may contact us using the details in Section 15. Please do not send full payment-card details or other sensitive payment credentials.
7.5 Changes to prices and paid features
Prices, subscription options and paid features may change. A change will not alter a purchase already completed for its agreed term, except where permitted by applicable law and the terms presented at the time of purchase. Any renewal at a changed price will be handled in accordance with the relevant marketplace's notice and consent requirements.
8. THIRD-PARTY PLATFORMS AND SERVICES
NeuroWean may be distributed through, or rely on services provided by, third parties such as application marketplaces, operating-system providers and payment processors.
Your use of those third-party services is subject to their own terms, privacy policies and rules. We do not control all aspects of third-party services and are not responsible for their independent operation, availability, policies or decisions, except to the extent responsibility cannot be excluded under applicable law.
If there is a conflict between these Terms and a mandatory rule of the marketplace through which you obtained the App, the mandatory marketplace rule will apply to the extent of the conflict.
9. AVAILABILITY, UPDATES AND CHANGES
We may update, maintain, modify, suspend or discontinue all or part of NeuroWean where reasonably necessary, including for security, technical, operational, legal or business reasons.
We may release updates or require you to install an updated version to continue using some or all features. Some features may not be available on every device, operating-system version, marketplace or in every region.
We do not guarantee that the App will be uninterrupted, error-free or available at all times. This does not exclude any service or consumer rights that cannot lawfully be excluded.
10. PRIVACY
Our handling of personal information in connection with NeuroWean is described in the NeuroWean Privacy Policy, which forms a separate document and should be read together with these Terms.
NeuroWean does not require a user account. However, this does not mean that no information is processed. Information may be handled by the App, the device, supporting services or the relevant application marketplace as described in the Privacy Policy and the applicable third-party policies.
11. DISCLAIMERS
NeuroWean is provided as a self-help and behavioural-support tool. It is not intended to diagnose, treat, cure or prevent any disease or medical condition and is not a substitute for professional medical advice or care.
We make reasonable efforts to provide useful App features and information, but we do not guarantee that any score, estimate, recommendation, forecast or other output will be complete, accurate, available or suitable for every individual or circumstance.
Your use of the App is voluntary. Your smoking behaviour and health outcomes depend on many factors outside our control. We do not promise or guarantee that using NeuroWean will result in smoking reduction, cessation or any particular health benefit.
To the extent permitted by applicable law, the App is provided on an “as available” basis. Nothing in these Terms excludes a warranty, guarantee, statutory right or remedy that cannot lawfully be excluded.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, the Publisher will not be liable for indirect, incidental, special or consequential loss, or for loss of profits, revenue, business opportunity, goodwill or data, arising from or connected with use of, or inability to use, the App.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability that cannot lawfully be excluded for fraud, wilful misconduct, gross negligence, personal injury or death, or infringement of a non-excludable statutory right.
Subject to the preceding paragraph and applicable law, the Publisher's liability will be limited to the extent reasonably permitted by law. Any limitation must be interpreted in a manner that preserves mandatory consumer rights and remedies.
13. SUSPENSION AND TERMINATION
You may stop using NeuroWean at any time by ceasing to use it and, if you wish, uninstalling it from your device.
We may suspend or discontinue access to all or part of the App where reasonably necessary for security, legal, operational or technical reasons, or where we reasonably believe that the App is being used in breach of these Terms.
Where appropriate and reasonably practicable, we will take reasonable steps to communicate material service discontinuation or suspension. Any rights or obligations that by their nature should continue after use ends will survive, including provisions concerning intellectual property, disclaimers, liability, disputes and governing law.
Uninstalling the App does not automatically cancel a marketplace subscription. Refer to Section 7.3.
14. CHANGES TO THESE TERMS
We may revise these Terms from time to time to reflect changes to the App, purchases, marketplace requirements, applicable law or our operations.
The current version and its effective date will be made available through the App or the NeuroWean website. If a change is material, we will take reasonable steps to bring it to your attention. Where required by applicable law or the nature of the change, we will request your renewed acceptance.
Your continued use of the App after revised Terms take effect will constitute acceptance only to the extent permitted by applicable law. Where affirmative acceptance is legally required, we will seek it.
15. CONTACT US
For questions, complaints or concerns about NeuroWean or these Terms, contact:
Zitrine Kern Applications
Innov8 Suman Business Park,
1st Floor, Office No. 101,
Kalyani Nagar,
First Pune City,
Pune – 411014,
Maharashtra, India.
Email: roxyphilip221@gmail.com
Please use the email address above for Terms-related enquiries. Privacy-related requests may also be sent to this address, as identified in the NeuroWean Privacy Policy.
16. DISPUTES AND INFORMAL RESOLUTION
If you have a concern or dispute relating to NeuroWean or these Terms, please first contact us in writing using the email or postal address in Section 15. Please describe the issue and the resolution you are seeking.
You and we will make a good-faith effort to resolve the dispute informally within 30 days after we receive your written notice.
This informal process does not prevent either party from taking steps reasonably necessary to preserve a limitation period, seeking urgent interim or protective relief, or using a statutory process or forum that applicable law makes available.
Nothing in this section requires you to give up a consumer complaint or other statutory remedy that cannot lawfully be excluded or restricted.
17. ARBITRATION
Subject to applicable law, a dispute that is legally capable of resolution by arbitration and that has not been resolved through the informal process may be referred to arbitration under the Arbitration and Conciliation Act, 1996, as amended.
Where the parties have a valid arbitration agreement:
- the arbitration will be conducted by one independent arbitrator;
- the parties may agree on the appointment of the arbitrator and, if they cannot agree, appointment will be made in accordance with the applicable provisions of the Arbitration and Conciliation Act, 1996;
- the proposed seat (legal place) of arbitration is Pune, Maharashtra, India;
- proceedings may be conducted virtually or remotely, subject to the arbitrator's directions and applicable law; and
- the language of the arbitration will be English.
An arbitral award will be final and binding, subject to any correction, challenge, appeal or other recourse available under applicable law.
Nothing in this section prevents a user from approaching a consumer commission, regulatory authority or other statutory forum where that remedy is available under applicable law. This section does not require arbitration of a dispute that is not legally arbitrable or where applicable law preserves another forum or remedy.
18. GOVERNING LAW AND COURT JURISDICTION
These Terms are governed by the laws of India.
Subject to the arbitration provisions above and any mandatory law or forum that cannot lawfully be displaced by agreement, courts located in Pune, Maharashtra, India are intended to have jurisdiction over court proceedings relating to these Terms or an arbitration, to the extent those courts are competent under applicable law.
Nothing in these Terms is intended to exclude, restrict or waive a consumer protection right, statutory remedy or other legal right that cannot lawfully be excluded, restricted or waived.
19. GENERAL
19.1 Entire understanding
These Terms, together with the NeuroWean Privacy Policy, Health Disclaimer and any purchase terms presented to you at the time of purchase, describe the principal terms governing your use of the App. If a specific purchase term conflicts with these Terms, the specific purchase term will apply to that purchase to the extent of the conflict, subject to applicable law.
19.2 Severability
If any provision of these Terms is found invalid, unlawful or unenforceable by a competent authority, it will apply only to the extent permitted by law. The remaining provisions will continue in effect to the extent that they can operate independently.
19.3 No waiver
If we do not enforce a provision of these Terms immediately, that does not mean we waive our right to enforce it later.
19.4 Assignment
You may not transfer your rights or obligations under these Terms without our prior written consent. We may transfer or assign our rights and obligations where permitted by applicable law, provided that doing so does not remove or reduce your mandatory legal rights.
19.5 Language
These Terms are prepared in English. If they are translated, the translation is provided for convenience unless applicable law requires otherwise.
20. DOCUMENT INFORMATION
Document: NeuroWean — Terms of Use
Version: 1.0
Proposed effective date: 1 December 2026
Publisher: Zitrine Kern Applications
Proprietor: Roxy Philip
Contact: roxyphilip221@gmail.com
Business address: Innov8 Suman Business Park, 1st Floor, Office No. 101, Kalyani Nagar, First Pune City, Pune – 411014, Maharashtra, India.
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END OF TERMS OF USE